

When you need an IT outsourcing partner, we’re always here to offer you technical support and expertise, either remotely or on-site.
We’ll help you ensure you have all the right hardware and software in place to keep your business performing at
its best. And if you’re planning or installing new systems, we’ll help you get them up and running smoothly, with minimum fuss. Call on us whenever you need expertise in a specialist area, or when your own IT staff face a particularly heavy workload.
Here are just some examples of how our existing customers use HCS’s services
across a wide range of business sectors, including manufacturing, charities, leisure centres, publishers and solicitors. Small and medium enterprises without a dedicated IT department use our services to keep their
systems functioning effectively giving them a ‘competitive edge’ over often much larger rivals Busy systems managers call on us for specialist skills not available in their in-house team Financial Directors and CEO’s use
us as consultants when planning new projects or IT installations, and retain us as project managers to assist with implementations Fast responses and swifter solutions - Remote Access Technology from HCS Where possible, HCS engineers use Remote Access Technology to link directly into your PC or server, to correct faults quickly and with minimum disruption for users. We find over 70% of IT support calls can be effectively dealt with by this method. Routine maintenance helps protect against data loss and minimise downtime. We can carry out many of these essential tasks remotely, such as back-up, disk utilisation checks, virus updates and adding
new user profiles. And if your servers need monitoring 24/7, why not let us do the job for you?
“Their customer care is extremely good; all staff are very helpful, friendly and very courteous… Even when a problem has been down to our inexperience the patience extended to us by HCS is invaluable” Sue Poulter - Questrum Holdings Ltd