
tailor-made solutions - design your own IT support service!
Because we understand that no two companies are the same, we’ve made our service offer as flexible as possible. You can ‘mix and match’ existing modules to create exactly the solution you need. For example, if you opt for our HCS visit plan solution to fix any day-to-day problems, but you need help with administrational tasks, simply add in the systems Admin Module.
|
Total IT Solution |
Visit Plan Solution |
Helpdesk Solution |
Your Solution |
Fault Resolution Module* |
P |
|
|
? |
System Checker Module |
P |
|
|
? |
Support Module |
P |
|
|
? |
Systems Admin Module |
P |
|
|
? |
Service Hours Module |
|
|
P |
? |
Visit Plan Module |
|
P |
|
? |
24/7 Network Monitor Module |
P |
|
|
? |
Service Bonuses Module** |
P |
P |
P |
P |
